Testimonials

"Due to his year of mayoral duties, my first choice Eltham builder Michael Young couldn't undertake my renovation himself and recommended Natural Direction to me.  Michael's choice was confirmed by renowned local architect, Robert Marshall, whose judgment I've often relied upon:  I am obliged to them - they did me a great favour.

Working with both James and Wendy has been easy and pleasant.  Both are blessed with patient and tolerant characters and an ability to listen.  Wendy is the epitome of courtesy which enhances her formidable organizational skills.  James has a laid-back, easy-going persona, which belies his deep knowledge and ability as a top-of-the-trees builder.  Between them they prove an outstanding and reliable team.

And the work?  It's everything I wanted, and more:   in short, it's beautiful!   No detail was overlooked nor any request nor query not attended to.  What Natural Direction has accomplished  is little short of miraculous.  James' experience and professionalism most certainly shone here.

This is the third time that I've had major renovations done. Without doubt, Natural Direction has proven to be the most distinguished builder.  I cannot recommend them highly enough."

A Coulthurst, Eltham

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"I have been extremely happy with the quality of service and work undertaken.. The work has been completed with an eye to excellence by a courteous and competent team."

S McDonald, Kew

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"All workers unfailingly considerate at all times, work of high quality giving satisfactory results."

P Eager, Parkville

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"There professional approach makes building a breeze. I have no hesitation in recommending them to others."

A & L Speirs-Bridge, Ivanhoe

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"They show wisdom in listening carefully to what the client wants; they show imagination in offering plans and proposals; their staff are committed to excellence and are very well managed. All along, they kept us in the picture. Result: an excellent job. Worth every cent of the cost."

F & M Rees, Camberwell

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"We wish to express out thanks to you both for completing this project with such professionalism and passion. Your attention to detail, and focus on doing 'the best possible job' has given us every confidence that we chose the right builder. We also appreciated the respect shown to us and our home by the team whilst the children were at home. Your efforts to keep the site clean and safe have differentiated you from other builders."

K Rook, Ivanhoe

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"Great. These guys say they specialize in “environmentally responsible design and construction: building houses that are energy efficient, with techniques and materials that are environmentally sustainable”. They’ve just completed a major job for us and we can’t speak highly enough of them. We’d heard so many horror stories about builders but James and Wendy really looked after us and went above and beyond on more than one occasion." 

J Cussen, Clifton Hill

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"Dear James, and all the folk at Natural Direction.  Thank you for all your hard work.  We have a lovely home, warm in winter and I'm sure it will be cool in summer.  It is so comfortable and we have the best outlook in Marysville.  The decks are superb so, thank you again.  .."

I & H Mills, Marysville